The privacy and security of your information is a top priority. This policy is to help you understand how CFSI collects, stores, secures, and shares your information. This policy does not cover what our Clients or third parties might do with your information and you should review their privacy policies to find out more information on their privacy practices.
CFSI collects information from your financial institution when you provide your financial institution
credentials and if required security and multi-factor authentication answers to us. All information is
stored in a secure and encrypted environment. In some cases, depending on the client's needs, a token
will be issued so that they are able to make future balance checks and/or pull transaction history from
the account you granted access to.
In general, we collect the following types of information:
CFSI’s technology is usually embedded in our client’s websites or mobile applications. When using the technology, we may collect information on your device such as hardware model, operating system type, operating system version, IP address and any other technical information needed for usage analytics and to help improve our services. This information is stored in cookies or similar tracking technologies.
CFSI’s clients may send us information about you directly from their websites, mobile applications or other platform technologies that they use to sell you products and/or services. This information might have come from information that they have on you or third parties that they may use and have passed that information on to us. This information includes your full name, email address, phone number, Social Security number, driver’s license number, date of birth, and transactions that you may be processing or processed with the client.
CFSI, Our Clients, and Our Partners use your information for the following business purposes:
We work hard to protect your information that we collect and store. CFSI uses commercially reasonable standards to protect your information. All data that you provide to us is encrypted and stored in a secure environment that is monitored on a continuous basis. We also review our security practices on a regular basis to make sure we are protecting your information effectively.
We collect the information on you and retain the information until it has fulfilled its purpose and is no longer needed, and as permitted under applicable laws. If our client no longer uses our services or no longer uses your information, we may still retain, process and use your information as permitted under applicable laws or in accordance with this policy.
We share your information for the following business purposes:
If you are a California resident, in addition to any other rights described in this policy, you have the following rights:
To exercise the foregoing rights, please contact us at the email or mailing address in the “Contact Us” section below. You also may contact us at the following toll-free number: (800) 736-5123 If you exercise any of the foregoing rights, we will not discriminate against you, such as by denying you access to our products or restricting your access to products of certain price or quality.
For purposes of compliance with the California Consumer Privacy Act, we make the following disclosures:
CFSI reserves the right to change this policy at any time. Any updates to the policy will be found by going
to https://portal.followthefrog.com/Home/PrivacyPolicy. Since our client has the relationship with the
end user, it will be the responsibility of our client to notify you about changes to this policy, as
appropriate. If you have any questions or complaints regarding this policy, please contact us at by using
one of the following methods: